Digital Marketing and Customer Service Skills Trainer

Chartered Marketer and Accredited WorldHost Customer Service and Digital Marketing and Sales Skills Trainer Christine Watson has a background in mystery shopping and business improvement spanning the past 20 years.

A Graduate of Queen’s University, Belfast and subsequently The Chartered Institute of Marketing Post Graduate Diploma in Marketing, Digital Marketing Diploma and a Google Square. Christine is a fully qualified and licensed trainer and former Chair of The Chartered Institute of Marketing – Ireland Board.

Having successfully delivered the WorldHost Customer Service training programme to over 1,000 delegates across Northern Ireland in Scotland and trained and mentored brands such as Lunns Jewellers, Streamvale Farm, Hillmount and The Co-operative Group Funeralcare in Digital Marketing, Christine is a multi award winning Marketer and Trainer.

Training Courses that Christine is qualified and experienced to deliver include:

• People 1st Licensed and Accredited Training Programmes that can be paired with Vocationally Recognised Qualifications:
• WorldHost Principles of Customer Service
• Marketing & Strategy
• Digital Marketing & Google Oprimisation
• Social Media Marketing
• Content Marketing & Canva
• Customer Service
• Mentoring & Coaching

Industry Recognised Training:

• WorldHost Principles of Customer Service
• WorldHost Supervising Customer Service
• WorldHost Dealing with Conflict
• Mentoring with Confidence
• Introduction to Coaching
• The Fundamentals of Digital Marketing

Qualifications: 

• CIM Post Graduate Diploma
• CIM Digital Marketing Diploma
• BSc (Hons) Management
• SOSTAC Certified Planner
• Licensed WorldHost Trainer
• Digital Skills
• Google Square
• OCN Mentoring
• OCN Learning and Development
• OCN Meeting the needs of Learners with ADHD

Other courses can be created and/or delivered by Chartered Marketer Christine Watson on request.

Christine delivers courses on both an open access course basis for Watson & Co. Chartered Marketing and other training providers such as Inspire Business Centre, Mallusk Enterprise Centre, The Chartered Institute of Marketing, Belfast City Council, Mid and East Antrim Borough Council, Tourism Northern Ireland, Food NI.